Kerala IRS officer vs IndiGo 6-yr battle: Lounge humiliation costs airline dear, but he isn’t done yet

… a lounge service that the airline had promised was complimentary. … Commission, Ernakulam, ordered IndiGo Airlines to pay ₹1.22 lakh … practice, ruling that the airline “failed miserably to produce … .” The Commission rebuked the airline for failing to “place …